Delivery & Shipping

Order Status

"Processing"- New order placed, the shipment will take approximately 7-14 working days subject to stock availability. If the processing time takes longer than 14 working days, we will reach out to you via email.

"Complete"- Order being packed and ready to ship out from warehouse
Please note that we are not able to guarantee that all orders will be delivered within the stipulated time frame.

Malaysia Delivery (Penisular & East Malaysia)

RM7 (West Malaysia) & RM15 (East Malaysia). Free shipping for purchase RM250 & above.
Estimated delivery period within 7-14 working days subject to stock availability.

Self Collect at Focus Point HQ Warehouse *This method currently is NOT AVAILABLE until further notice

Self Collect at our Focus Point HQ warehouse is free of charge. Collection details will be sent to your email once your order is ready for collection.
Please be informed that collection time is from Monday to Thursday (9.00am to 5.00pm) & Friday (9.00am to 4.00pm). Our office are closed on Weekends & Public Holidays.

Location

Focus Point Vision Care Group Sdn Bhd, Unit 1, 3, 5 & 7, Jalan PJU 1/37, Dataran Prima, 47301 Petaling Jaya, Selangor.
Tel : 603 7880 5520   Google map

Overseas Delivery

Please refer to the table below for overseas shipping rate and estimated delivery time.

                                     

If you are unsure / unable to track your order, please do not hesitate to drop us an email at online@focus-point.com and we'll get back to you as soon as we can.